Brought us bad experiences, but at the same time we were able to learn something new and benefit from each one. The organization and execution of events felt like transforming the participant’s experience through online events , whether pre. During or post-event. In this article I want to bring you some ways to make your event unforgettable even if it is virtual and help you think about how to improve these points in your next events. Let’s go. I really like a popular saying that says “those who are not seen, are not and this phrase completely fits when we talk about events. You’ve the most difficult thing: getting your lead’s attention. Making them sign up for your event and becoming a participant. Great! But if he doesn’t have contact or the minimum information necessary for the event, you have a ready recipe for losing this little human being. Make clear the day, the start time. Which platform the event will take place on, and what you will find there through direct and effective communication with your participants.
Deliver all necessary information to event participants
There is no point sending out several emails until. The date of the event because this can also generate a feeling of repulsion – “how this event fills up my inbox. I believe!” – but don’t let obvious information go or be too late on the day of the event. Read also. The triad of online events: platform, transmission and people • Digitalks Expo reinvents itself and is held online for the first time inPre-event is a time when several people UK Phone Number Data can arrive at the event with some questions and it is normal for this movement to increase as the event date approaches, even at the beginning of the event. It is very important to have a service channel for these users to reach you. For this channel to work, it is necessary to think about 3 points during the project: What will this channel be? The channel chosen to be this space for contact with the user must make sense for your participant’s profile.
Have a direct service channel with participants to answer questions
I’ve seen events using WhatsApp, a chat that was to customer service software or even a telephone contact. It is important that it is accessible and works. Don’t forget to take into account the response time and the more we can automate this tool. The less the participant to with someone on their team. Who will USA Phone Number List be the person team responsible for serving participants. To put a tool into service, it is necessary to have a person or a team completely on this function . It cannot be a stand-by role: while we have nothing to experience for the user in this first and likely contact. Remember to standardize the type of communication and, perhaps, pre the forms of greeting. Anguage to with participants and how to end the service. Is there no way to make someone available. Understand if any of your. Suppliers can offer this service, but remember to have a budget for this service in your financial planning for the event.