What other power changes can you make?

 

Get to know the light power ranges
If you want to change power! you should know which are the different ranges that can be contracted! both for single-phase and three-phase installations:

In addition to switching from three-phase to single-phase! it is common other power changes that you need to increase or decrease the power of your home without changing the type of installation.

The first thing you need to know is how much power you have country wise email marketing list contracted. If you are a Naturgy customer! you can do this in several ways:

From your Customer Area on the website! go to My Contracts . Your details will appear there! including the current power.

Your contracted power is always listed on your bill

Look in the Contract Details section .

If you have your mobile phone at hand! go to the Naturgy Customers application and check the Invoices section .

Next! we advise you to use the power recommender on the Naturgy website . Depending on the appliances! the time of day you use them! the size of the house or the type of air conditioning! among what to do when your telemarketing campaign isn’t working other factors! you can get an idea of ​​the power you need to contract and compare it with the one you currently have. From here! two situations may arise:

On the one hand! you want to lower the power
This may be normal if the number of inhabitants in your home has decreased ! if there are fewer appliances or if you have reduced their use.

There are three ways to request a power reduction :

By accessing your customer area or filling out this form on the website .

Calling our free phone number 900 100 251.

By going to your Naturgy Store

Or on the other hand! you need to increase the power
This is the case if what is colloquially known as “ your fuses blow” frequently occurs ! that is! the power limiter is triggered because the demand for electricity at home is greater! either because more people live there! you have more appliances or! simply! because they are more powerful.

However! depending on the characteristics of the installation! it may not be possible to increase the power without making changes at the expense of the owner of the installation. In any case! it is requested in the same way as the decrease: you can call! go to a physical store or do the process online. In the latter case! you have to access My contracts and Request a power change.

If you have a remotely managed digital meter ! the change aol email list in power only takes a few hours or a few days from the moment the distributor accepts the procedure.

Do you have the best electricity rate for you?
At Naturgy! we believe that there is something better than finding the perfect electricity rate : enjoying the one that offers you flexibility and personalization at a competitive price.